Privacy Policy

Effective Date: October 5, 2026

1. Who We Are

This website is operated by True Oak Ventures LLC, a Delaware limited liability company ("True Oak Ventures," "we," "us," or "our"). True Oak Talent is a DBA of True Oak Ventures LLC. We provide remote staffing placement services to US home service and trades businesses. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

Registered address: 254 Chapman Rd, Ste 208 #23660, Newark, Delaware 19702 US
Email: team@trueoakventures.com

2. Information We Collect

We collect information you choose to give us, and a small amount of technical information when you visit.

• Information you submit. When you complete our contact form or book a call, we collect details such as your name, email address, phone number, company name, and any message or answers you provide.
• Communications. If you email us or reply to a message from us, we keep a record of that correspondence.
• Technical information. Like most websites, our hosting and embedded tools may automatically receive information such as your IP address, browser type, device type, pages visited, and the date and time of your visit.

We do not ask you to submit payment card numbers, Social Security numbers, or government ID numbers through this website.

3. How We Use Information

• To respond to your inquiries and schedule calls.
• To provide, manage, and improve our placement services.
• To send you information about our services that you have asked for, and to follow up on your inquiry.
• To keep the website secure and prevent misuse.
• To meet legal obligations and enforce our agreements.

We do not sell your personal information.

4. Service Providers and Embedded Tools

We use trusted third parties to run this website and handle the information described above, and they may process your information on our behalf. These include:

• Website hosting (Netlify).
• Our customer relationship management, form, and scheduling platform (GoHighLevel / LeadConnector), which receives the information you submit through our contact form and booking calendar.
• Font delivery (Google Fonts).

These providers handle information under their own terms and privacy policies. We may also disclose information if required by law or to protect our rights, or in connection with a sale or transfer of our business.

5. Cookies

This website and the tools embedded in it may use cookies or similar technologies that are needed to make forms and scheduling work. You can control cookies through your browser settings. Blocking some cookies may affect how the contact form or booking calendar works.

6. Marketing Messages

If you give us your email address or phone number, we may contact you about your inquiry and our services. You can opt out of marketing emails at any time using the unsubscribe link in the message, and you can opt out of text messages by replying STOP. You can also email us at the address above.

7. How Long We Keep Information

We keep information for as long as needed for the purposes described in this policy, including to provide our services, keep business records, resolve disputes, and meet legal requirements. After that we delete it or remove identifying details.

8. Security

We use reasonable measures to protect information, including encrypted (HTTPS) connections on this website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing team@trueoakventures.com. Depending on where you live, you may have additional rights under applicable privacy laws, and we will respond to valid requests as those laws require.

10. Children

This website is intended for business owners and is not directed to children under 13. We do not knowingly collect personal information from children.

11. Third-Party Links

This website may link to other websites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.

13. Contact Us